![]() ![]() They’ve been failing at such an alarming rate they can’t be found. But here’s where the issues started piling up: there’s no compressors in stock anywhere in the US. Credit where credit is due, Sup honored the extra few days and bailed us out of an $1,100.00 repair.Your mileage may vary but my compressor (the “New” Linear Compressor, guaranteed to last at least 2 years) failed along with the start switch block and a micro leak somewhere in their new closed-loop Freon system. The first line of customer service with Home Depot refused to help with anything, but as most of us have done recently, we had to escalate to her supervisor. I had purchased a 3 yr warranty, which including the 1 year from the manufacturer but doesn’t mean 4 years total. The compressor on mine failed at 3yrs and 2 days exactly. The Samsung and LG fridges made from 2013-2016 are all failing at an alarming rate, and any retailer that carried these disasters are feeling the backlash. “It’s been like this for 4 months” she said. Purchased LG LFXS29626 refrigerator in mid-2015, the people at Home Depot w Purchased LG LFXS29626 refrigerator in mid-2015, the people at Home Depot were swamped with calls today. I would caution consumers against purchasing Model #DLGX3571W in particular and in dealing with LG in general because of their unwillingness to be fair to their customers. So my next step is to file a complaint with the President of the company. I tried to rationalize with him and told him that I was willing to have a service tech check the machine, but if there was a problem I didnt want it fixed, I wanted it replaced with a new machine. But I was told by a very condescending executive manager, Cortel, that I would not get a new machine because that is not how it works. I figure that if I started repairing a dryer that is only 6 months old, Ill be repairing it forever. Because the dryer is only about 6 months, I requested a new dryer. I cant imagine how this will affect my gas bill. Since that time, it has taken several drying cycles to dry one load of clothes. Finally, after the third cycle the clothes were dry. The first time, I increased the drying time and made it more dry, still the clothes did not dry. About a couple of weeks ago, I noticed that the clothes were not drying after a full cycle. I purchased the dryer on Jand it was delivered July 2, 2015. Gas Dryer with Steam in White, Model # DLGX3571W. However, that has not been the case with the LG 7.4 cu. I have usually purchased appliances by Kenmore or Maytag and would have the appliances for years before they had to be serviced. Purchasing the matching LG washer and dryer was my first LG appliance purch Purchasing the matching LG washer and dryer was my first LG appliance purchase - and it will be my last. I like to refer to them as the axe murderers of customer service, the worst I have ever experienced. Pray that you never need service for any LG product or you will regret it from the start. Thank goodness Home Depot gave us a replacement machine against the wishes of LG. They gave me bogus phone numbers and e-mail addresses of people to whom I could escalate my complaint (the e-mails were returned as undeliverable and the phone numbers were not valid). They would not let me talk to someone higher up. Because of that, they refused to pay for any damages their machine caused, instead stating there is nothing wrong with the machine. The service tech, even though he saw and documented the damaged items, could not find a specific problem with the unit. LG said they were only obligated to repair it, meaning take it apart and replace the drum assembly, etc. It shredded (snagged) several items of clothing (shirts, sheets, etc.). We also bought the top load model 4801 and it was defective out of the box. PROBLEM: Condenser fan motor is defectiveįIX: Condenser fan motor, wiring or the control board.įIX: Communication error between main board and display board. PROBLEM: The fan for the ice compartment failedįIX: Icing fan blocked, ice fan motor is defective, wiring in the circuit is defective, or the control board has failed.įIX: Fan motor, control board or wiring harness. PROBLEM: Sensor did not get over 40 F in defrostįIX: Faulty fuse, heater or control board. LG Refrigerator Model LFCS27596S Error CodesįIX: The pantry is the deli drawer. The sleek tinted glass panel illuminates with two quick knocks, allowing you to see inside without ever opening the door, reducing cold air loss to help keep food fresher longer. InstaView French Door-in-Door Refrigerator with Ice Maker - PrintProof Stainless Steelīringing innovation and distinctive design together, LG's new refrigerator with InstaView™ Door-in-Door® will enhance even a beautifully crafted kitchen. ![]()
0 Comments
Leave a Reply. |